“As a tenant, I cannot fault any of the Gilson Bailey staff I dealt with, from the initial viewing the property and, almost 4 year’s later, the exit of the property. Excellent communication from them throughout the tenancy, prompt action on any problems encountered and always very helpful and polite. Always gave sufficient notice for property inspections and flexibility, when required. The acceptance of email correspondence and digital signatures was a real bonus, allowing me to agree the tenancy from afar.  I cannot find a single fault with any of the Gilson Bailey staff and would highly recommend the business, based on my own experience.”

Jon Bracewell, Norwich

“I recently started looking for a house in Norwich to rent and had the delight of working with Courtney. She was so helpful with the process, as we were in lockdown it was a difficult time with viewings etc but she was extra accommodating for us knowing we were really in desperate need of finding a place. She was always quick to reply to any queries we had. Overall our experience with Gilson Bailey was extremely positive and I couldn’t recommend them enough if you are looking for a stress free way to move house!”

Fern Powley, Norwich

“I found Gilson Bailey’s customer service to be a breakaway from the usual experience I had encountered with other estate agents. As a buyer, it is often frustrating to deal with estate agents who forget dates/viewings and/or have no knowledge of you or your search criteria. Gilson Bailey were noticeably different, very punctual, and came across as very honest, direct and looking to please both buyer and seller. Lauren Thomas in particular was very helpful throughout the buying process for us – she knew our details, search requirements and was fully aware of the property we were interested in and ultimately purchased. I would definitely recommend Gilson Bailey and will no doubt be using their services in future.”

Charlie Adams, Norwich

“We have brought our first home with Gilson and Bailey and they looked after us from start to finish. They are polite, professional, friendly and supportive. Tom was brilliant and helped us with any questions we had. Kristina was amazing with the communication between ourself and the sellers getting things done quickly and professionally. Kristina would answer my emails in seconds with a reply or a phone call always coming back to me with answers and support. All in all brilliant experience with Gilson and Bailey which I would highly recommend. In future we will definitely be selling our priorities with them. Thank you team.”

Becky Pike, Norwich