David began his career in lettings in 1989 after moving from residential sales. He is a past president of the Association of Residential Letting Agents and one of the most qualified letting agents in the Country. David is completely ‘hands on’ from initial meetings with landlords to tenant checkouts so you can be assured your property is in professional hands.
Helen has worked in property for 20 years and is delighted to have joined the Lettings team in 2018, bringing a wealth of experience and knowledge with her. Delivering excellent customer service is her passion along with ensuring that both Landlords and Tenants are supported through the constantly changing legislative landscape.
Mark has been an integral member of the Gilson Bailey Lettings team since joining us in 2016, local to Norwich he works alongside our accounts team ensuring the smooth and efficient management of our landlords rental income, from setting up new tenancies through to deposit returns once tenancies have ended and assisting with any queries along the way.
Courtney previously worked in a corporate property management role before joining our team having enjoyed a career to date in customer service roles. Courtney holds a Level 3 Technical Award in Residential Letting and Property Management and her role involves her finding tenants for our landlords’ properties ensuring both tenants and landlords requirements are met, always giving the best possible service with a smile.
Morgan is our latest member to join our Lettings Team and she is doing exceptionally well! Morgan has a strong background in client services and is super organised, she is very keen to learn and help people find their next homes. She is very down to earth and a joy to have in the office, welcome to the team Morgan. You’re going to smash it!
Zak has worked for both corporate and independent Letting agents locally and holds his Level 3 Technical Award in Residential Letting and Property Management. Zak has recently transferred to the Lettings Team from Property Management and is thoroughly enjoying helping our applicants find their next homes.
Loretta is very down to earth and loves getting stuck into her work! She joined our team in May 2019 and is now support for both Lettings and Sales teams. Undertaking viewings, working with tenants to find their homes and administration, everybody needs a Loretta in their office.
Daniel joined our ever growing team in March 2021 as a Property Manager bringing with him previous experience in this role, having managed a large portfolio for a corporate agency. He brings with him exceptional customer service skills, and an extensive knowledge of the Industry covering current legislative changes as well as being able to advise both current and new Landlords. Daniel is adapting brilliantly to the Gilson Bailey ways of doing things and we welcome him to the team!
Daniel joined our ever growing team in February 2022 as a Property Manager. Daniel has had many years of experience within this role and we are excited to see what he brings to the table. Daniel is very enthusiastic and strives to work to the best of his ability to ensure the very best customer satisfaction.
Zoe joined our team in October 2020 as our PA / Operations Assistant, working with senior management alongside both our Sales and Lettings teams. She is our ‘go to’ person and thinks on her feet to get the job done, keeping our wheels turning.
Joining the company in 2022, Carole has over 6 years experience within the property industry. She works closely with Senior Management alongside our Sales and Lettings team. Carole assists in all areas of the business utilizing her broad experience and skills.
Sarah joined our team in 2018 having gained many years’ experience working in both the chartered surveying and estate agency sectors. In her previous role she worked as a domestic energy assessor carrying out EPCs and drawing up floorplans. Personable and professional, Sarah now combines running her own floral events company with that of Lettings Viewings Representative, a role which she thoroughly enjoys!
Ian works alternative Saturdays as our Viewings Rep for Lettings. Ian takes great pride in his role with us and thoroughly enjoys introducing tenants to their next homes. Ian always have a smile on his face and enjoys meeting new people.