Letting Agents Norwich

Tenants Charges

Lost Key(s) or Other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacment keys for the tenant, landlord and other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc.VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc.VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc.VAT) per replacement or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well we the preparation and execution of new legal documents subject to the landlord’s consent.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in reletting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Fast and efficient application process

Full ‘check-in’ service

“I would like to thank the lettings department at gilson bailey for the friendly service we experienced with finding our first family home. Mark and Courtney were very professional and I would recommend this estate agency if you’re looking to rent. Thank you so much.”

Tyler Henry, Norwich

“As a tenant, I have had the pleasure of renting a property managed by Gilson Bailey twice. Both experiences, from check in, any services required, to check out, have been flawless. With David and team, it’s neither the property owner nor the tenant who are the priority. Everyone is. Such a great ethos, and quite rare in this industry.”

Jamie Roe, Norwich


Monday to Friday
9:00am – 5:15pm

9:00am – 3:00pm


Lettings Enquiry Form