Letting Agents Norwich

Tenant Process

Gilson Bailey – Your lettings agent in Norwich

If you have any questions regarding any of our rental properties or would like to arrange a viewing, please call our office.

Many of our properties have video viewings which you can view online to assist in making your selection before undertaking a physical viewing.

A physical viewing is the best way to ensure that a property definitely meets your needs.

Once viewed and you are happy that you would like to apply for the property, you will be asked to complete a simple application form. This will be passed onto the landlord for their consideration along with any supporting information you wish to provide.  Please be aware that there may be multiple applications for the property and the landlord will make their choice based in the applications submitted.

Upon being accepted for a property, we will arrange a suitable and convenient tenancy start date and all tenants will be required to be referenced. We use a professional refencing agency, Let Alliance. The referencing process consists of employment/income reference, credit check and previous landlord reference (if applicable).

If you have adverse credit history please ensure you are honest about this at the application stage. Many landlords are happy to proceed with a guarantor in place or rent in advance. All applications are presented, there are often multiple applications and the decision is made by the landlord.

Once the referencing process has been completed, you will be sent the tenancy agreement via email for electronic signing. Finally we will ask that the first months rent and deposit is paid a few days before the start of the tenancy.

You will be required to provide three types of I.D, Passport / driving license, proof of current address and proof of national insurance number.  If you don’t have a passport and don’t drive you can provide your birth certificate as proof of ID

We take a 5 week deposit for the property but on some of our properties it is the rental amount plus £100 please check with our team.

On the first day of your tenancy, we will meet you at the property to hand over keys, do meter readings and answer any questions.

Fast and efficient application process

Full ‘check-in’ service

“Cannot fault the process of obtaining my first tenancy through Gilson and Bailey. The team, with a special mention to Courtney were extremely helpful with everything. The application process was so simple and Courtney updated me every step of the way providing helpful, friendly yet professional advice and answering my many worried phone calls and emails. Courtney went above and beyond to liaise between myself and the landlord ensuring everything was perfect for both parties. The move in process was straightforward and the staff member who did this for me was very knowledgeable with everything regarding the house. I would recommend Gilson and Bailey to anyone looking to rent and am looking forward to a long and happy tenancy!”

Molly Gibbon, Norwich

“Gilson & Bailey provided exemplary service during my tenancy. They were always quick to respond to queries and effective in dealing with any maintenance issues. Communication was pleasant and transparent. The difference to previous estate agents could not have been greater. They have my highest recommendation.”

J Prinz, Norwich


Monday to Friday
9:00am – 5:15pm

9:00am – 3:00pm


Lettings Enquiry Form